Wakili CRM: Revolutionizing Legal Firm Management in Kenya

Take control of your law practice with Wakili CRM. Designed specifically for Kenyan law firms, our platform streamlines case management, client interactions, and business operations with ease and efficiency.

Wakili CRM in Action

Empower your firm with cutting-edge technology tailored to the unique needs of Kenyan law firms. From case tracking to client communications, Wakili CRM makes legal firm management simpler and more efficient.

Simplified Client Intake

Transform client onboarding with custom forms and seamless digital intake. Wakili CRM helps your firm capture client details effortlessly while keeping your operations organized.

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Effortless Case Management

Stay on top of every case with intuitive matter management. From client meetings to document storage, Wakili CRM centralizes everything, giving you a complete view of your ongoing cases.

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Streamlined Communication

Ensure timely follow-ups and never miss an important client message. Wakili CRM’s automated reminders and communication tools keep you connected with your clients at all times.

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Secure Document Storage

Store all your case documents securely in one place. Wakili CRM offers encrypted document management that ensures your clients' sensitive data remains protected.

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Actionable Insights

Track the performance of your practice with in-depth analytics. Wakili CRM helps you measure case progress, client engagement, and overall business health.

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Client Self-Service Portal

Empower your clients with a personalized portal. They can access case updates, upload documents, and communicate directly with your firm — all at their convenience.

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Lead & Client Tracking

Track leads from initial contact to final conversion. With Wakili CRM, keep a full record of each client interaction and ensure you’re always a step ahead.

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Billing & Payment Tracking

Effortlessly manage billing, payments, and invoicing for your clients. Wakili CRM integrates accounting tools that keep you on top of financials, ensuring a smoother workflow.

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Ultimate Privacy

We understand how sensitive and legal practice is, and we help you continue that. Apart from encrypting and storing messages, case documents, and case details, we also go further to ensuring that files can only be access by those you choose to share with, ensurig you have ultimate control of your files.

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Frequently Asked Questions

To upload documents securely, you navigate to your case and click on the "Upload" button on your dashboard. The platform automatically encrypts all documents uploaded to protect against unauthorized individuals accessing them. This implies that the documents are safe and confidential throughout the process.

You can upload a range of document types, including PDFs, Word documents, and text files. You should make sure that the documents are well-formatted and free from any harmful content, like viruses or malware, to assist in keeping your data safe and secure.

The platform provides a secure messaging system for communication. All messages conveyed via the system are encrypted to guarantee privacy and security. Access to the messages is restricted to authorized users only, ensuring your communications are confidential.

The AI tools on the platform are meant only for lawyers. The tools may be utilized to assist in tasks like legal research, management of cases, and document analysis, which will assist in eliminating workflow and improving productivity for legal practices.

Messages on the platform are encrypted using AES-256 encryption. This secure encryption protocol keeps your messages safe from any unauthorized access or reading, providing a secure way of communicating with clients and colleagues.

If you have accidentally uploaded a document, inform the support team. The website is respectful of sensitive data, and the support team will assist you with solving the issue with the utmost care in processing the data.

Yes, you can alter the case descriptions after they have been uploaded. You can access the case details section and update changes as needed. These updates will be recorded so that transparency and traceability of any alterations made can be maintained.

Wakili CRM has role-based access control. Therefore, you can define some permissions about who may or may not view or edit the documents. You can limit the access only to those specific users or groups so that only the approved individual could view the sensitive information.

Yes, the website complies with significant legal data protection regulations such as the Kenya Data Protection Act, the GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act). This means that your data is processed in accordance with the utmost standards of privacy and security.

Both clients and attorneys can post documents relevant to a case or other cases. As long as the documents are relevant to a case, either client or attorney can post them on the site.

We understand how sensitive legal practice is, and we're here to support that. Beyond encrypting and securely storing your messages, case documents, and case details, we ensure that only those you authorize can access them—giving you complete control and peace of mind over your confidential files.

We understand the sensitivity of legal practice. That’s why we encrypt and store your messages, case files, and details—while giving you full control over who can access them.
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A Solution For Modern Law Firms

Simplify case tracking, document management, and client communication – all in one place.

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Client Management

Easily track client interactions, contact details, and legal matters with a centralized dashboard.

Document Handling

Securely store and access contracts, court filings, and case notes. Integrated with cloud storage.

Case Workflow Automation

Automate intake, reminders, and task assignments to reduce admin work and focus on legal outcomes.

Data Security

End-to-end encryption and role-based access controls ensure client confidentiality.

Performance Insights

Built-in reports help firms track productivity, billing efficiency, and case success rates.

Team Collaboration

Real-time updates and shared timelines keep your whole team aligned on every case.

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Join hundreds of firms already streamlining their workflows.

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A Better Legal Experience for Clients

No more constant calls, office visits, or waiting for updates. Stay connected to your case anytime – for free.

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Instant Case Updates

Track the status of your legal matters from your phone or computer — no calls or waiting required.

Secure Document Access

View and download important legal files anytime, anywhere. Safe, simple, and always up-to-date.

Direct Messaging

Communicate with your lawyer through secure chat – no more phone tag or unanswered emails.

24/7 Access

Log in anytime to view your case timeline and upcoming steps.

Private & Secure

Bank-level security ensures your personal data and legal documents are protected.

100% Free for Clients

You never pay to use the platform — it's fully covered by your legal team.

Simple Interface

Designed for non-lawyers — intuitive, clean, and frustration-free.

"Before this platform, I had to call my lawyer just to ask if they’d filed something. Now, I can see everything at a glance."

Real Estate Client, Nairobi, Kenya

No More Guesswork. Just Clarity.

If your lawyer uses our system, you're in control of your case — without making a single phone call.

And it’s completely free for you.

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The Ultimate Legal Library — Smarter, Faster, Jurisdiction-Specific

Dive into an expansive, intelligent repository of case laws, with built-in summaries, reviews, cross-jurisdiction search, and topic-based filters. Everything you need — exactly how you need it.

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Case Summaries

Access expertly written summaries of each case, giving you the core facts, holdings, and legal reasoning in a fraction of the time.

Multi-Jurisdictional Search

Research cases from federal, provincial, and international courts — all in one smart, searchable platform.

Topic-Based Indexing

Explore case law grouped by legal topics and practice areas — so you can go deep without getting lost.

Editorial Reviews

Our legal team reviews key rulings for significance, trends, and interpretation to help you understand the broader impact.

Similar Case Finder

Upload your case file or summary — and instantly discover similar precedents with contextual matches and judicial reasoning parallels.

Cited & Citing Cases

See how a case has been interpreted over time — track citations, follow chains of legal precedent, and find persuasive authority faster.

Timeline View

Visualize the life cycle of a case — from trial to appeal — including procedural history and key legal issues at each step.

Smart Filters

Filter by jurisdiction, date, court level, and topic for pinpoint results.

Language Options

Translate rulings and summaries into your preferred language for cross-border cases.

Save & Annotate

Bookmark key cases, add private notes, and build your own curated legal research folders.

Export Options

Download summaries, full texts, or annotated bundles for offline use and courtroom prep.

"I used to juggle five different databases to find relevant precedent. Now it’s all here — organized, summarized, and one click away from exactly what I need."

Litigation Counsel, Nyando, Kisumu County

Legal Intelligence, Without the Legwork

Power your practice with smart case law research tools that work as fast and as hard as you do. Stop searching. Start winning.

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