How Much Do Lawyers Charge in Kenya? Legal Fees Explained

Introduction: Demystifying Legal Fees in Kenya

Legal services in Kenya, like in many parts of the world, often carry an air of mystery — especially when it comes to costs. Most clients, particularly first-timers, walk into legal offices unsure of what they’ll pay, how fees are calculated, or what their rights are in negotiating those charges. On the other end of the spectrum, many legal practitioners feel awkward or even uncomfortable discussing money upfront, leading to a system where fees are implied rather than declared.

This lack of clarity breeds mistrust. Clients feel blindsided when invoices exceed their expectations, while lawyers contend with delayed payments and undervaluation of their services. Yet, law is not a charity. It is a professional service with measurable value, overheads, and ethical obligations. The central issue, therefore, isn’t that lawyers charge too much — it’s that legal billing remains opaque, inconsistent, and poorly explained.

In the Kenyan context, where the legal market is growing and becoming more specialized, the need for fee transparency is more urgent than ever. Small businesses, NGOs, multinationals, and ordinary Kenyans are increasingly relying on legal support — yet many are unsure if they are paying the right price. This blog aims to demystify the issue of legal fees: who sets them, what shapes them, how clients can evaluate them, and how tools like Wakili CRM are helping to bring order and transparency to legal billing practices.

Who Regulates Legal Fees in Kenya?

Legal fees in Kenya are not left to the free market alone. There is a legal and professional framework that guides how much lawyers can charge, with room for negotiation depending on the circumstances. The primary legal instrument in this regard is the Advocates (Remuneration) Order, issued under the Advocates Act (Cap 16). This order sets minimum and sometimes maximum fees that lawyers should charge for different categories of work — including conveyancing, civil litigation, criminal defense, and succession matters.

While the Remuneration Order provides a standardized foundation, it is not rigidly prescriptive. Lawyers are permitted to negotiate their fees with clients as long as those fees remain fair, transparent, and consistent with ethical standards. These negotiations, however, must be properly documented — typically through engagement letters or retainer agreements — to ensure both parties are protected.

The Law Society of Kenya (LSK) plays a central role in enforcing these standards. It offers guidelines, publishes advisory fee notes, and oversees disciplinary action against lawyers found to be overcharging or undercharging in a way that undermines the profession. It also provides a dispute resolution mechanism for clients who feel they’ve been charged unfairly. However, the reality on the ground is that many clients, especially those without legal literacy, are unaware of these protections.

In practice, the Kenyan legal market operates within a hybrid system — one where regulation provides a safety net, but trust, reputation, and negotiation still carry significant weight. Fee structures differ between high-end corporate firms and general practitioners, between Nairobi’s high-rises and smaller practices in the counties. The law offers boundaries, but the market sets tone and flexibility.

Common Legal Billing Methods in Kenya

Legal billing in Kenya is as diverse as the legal work itself. Unlike commodities with fixed prices, legal services are evaluated based on time, complexity, expertise, and risk. As a result, lawyers use different billing models, tailored to their practice areas and the types of clients they serve.

One of the most traditional methods is hourly billing, where lawyers charge for the time they spend on a case — whether it’s research, meetings, court appearances, or drafting. This model is popular among corporate law firms and litigation specialists, especially for work that is ongoing or unpredictable in scope. However, it can create anxiety for clients who feel uncertain about how long their matter will take or how costs might spiral. Without accurate tracking and communication, hourly billing can strain lawyer-client relationships. This is one area where legal technology like Wakili CRM plays a critical role, offering automated time tracking and real-time billing summaries to build client confidence and minimize disputes.

Another widely used model is flat-fee billing, where a lawyer offers a fixed price for a defined service — for instance, drafting a will, registering a company, or handling an uncontested divorce. Flat fees work well for tasks that are routine, predictable, and not likely to vary much in terms of effort or risk. They offer clients a sense of certainty and allow lawyers to streamline their processes. However, they can also backfire if unexpected complications arise and the lawyer ends up doing far more than originally scoped.

A third approach is the retainer model, where a client — often a business — pays a lawyer a monthly or quarterly fee to access ongoing legal services. This model offers mutual benefit: the client gets consistent legal coverage without renegotiating every time a need arises, while the lawyer enjoys predictable revenue and can plan workload accordingly. Retainers are common in employment law, regulatory compliance, and corporate advisory work. But they require clearly defined terms to avoid ambiguity about what services are included and what might incur additional charges.

There is also contingency-based billing, though it is relatively rare in Kenya and regulated cautiously by the LSK. In this model, a lawyer agrees to take on a case — usually one involving monetary compensation, such as personal injury or wrongful termination — with the understanding that they will only be paid if they win or settle the case. The lawyer’s fee is then a percentage of the awarded sum. While this can expand access to justice for low-income clients, it carries significant financial risk for the lawyer and must be carefully structured to avoid ethical concerns.

Ultimately, the choice of billing model depends on the nature of the legal issue, the lawyer’s preferences, and the client’s expectations. What matters most is that both parties are clear, upfront, and aligned — something Wakili CRM helps enable by supporting multiple billing templates, documentation, and automated fee tracking.

Legal Fees by Type of Service

The question of how much a lawyer should charge isn’t just about billing methods — it’s also about the nature of the service being rendered. Different legal services demand different levels of effort, expertise, and time, and therefore attract different pricing expectations. While lawyers are advised to follow the Remuneration Order, the actual fee will also depend on context, reputation, and the client's ability to pay.

In criminal defense, for instance, legal fees vary widely depending on the seriousness of the charge and the stage of the case. A bail application may attract a modest fee if handled at the police station level, but defending a client in a full criminal trial involving multiple witnesses and forensic evidence can command much higher rates. The stakes are high, the timelines tight, and the preparation intense — all of which justify premium pricing, especially for advocates with courtroom prowess.

In family law, emotions often run just as high as the legal complexity. Cases involving child custody, maintenance, or contested divorce can take months to resolve and require both legal skill and human sensitivity. Lawyers in this space often charge flat rates for standard services like filing a divorce petition, but may revert to hourly billing or bespoke quotes when matters escalate into litigation or require international enforcement of judgments. There’s also an unspoken emotional tax — handling clients who are angry, vulnerable, or grieving requires a level of empathy that goes beyond the technical aspects of legal drafting.

Property law is another field where legal fees are tied closely to value. In conveyancing, fees are usually calculated as a percentage of the property’s sale price. The lawyer ensures due diligence, drafts the agreement, handles registration, and oversees fund transfers — a process that involves both technical legal work and high financial responsibility. A mistake in this area can cost clients millions, so the lawyer’s role is not just administrative — it is fiduciary.

Corporate legal services are often the most structured, with firms offering tiered pricing for services like company incorporation, contract drafting, intellectual property registration, and regulatory compliance. These clients — often startups, SMEs, or multinationals — expect speed, precision, and confidentiality. They are also more likely to request retainers, recurring reviews, or bundled packages, and tend to favor lawyers who offer seamless client experiences backed by smart tools like Wakili CRM.

Each of these practice areas brings its own billing logic, and clients are best served when lawyers explain not just what they charge, but why they charge it. At its best, legal billing is a reflection of value, not just time.

What Influences a Lawyer’s Charges in Kenya?

The cost of legal services in Kenya doesn’t exist in a vacuum. While the law provides a baseline through the Advocates (Remuneration) Order, the actual amount a client is charged can differ significantly depending on a variety of contextual and subjective factors — many of which aren’t visible on a formal fee schedule.

A major determinant is the lawyer’s experience. Senior advocates, especially those with over a decade in specialized practice, are likely to charge more than newly admitted lawyers — not because they do more work, but because they bring with them a history of expertise, nuanced legal interpretation, and reputational weight that can shift the dynamics of a case. For clients involved in high-stakes matters — whether it’s a multi-million-shilling land transaction or a constitutional petition — that seniority can be worth every coin. While any lawyer is competent to hanlde your case, it is important to verify a lawyer's registration and practice status before engaging them with your matter.

Complexity also plays a significant role. A seemingly simple divorce may become legally dense when it involves hidden marital assets, cross-border custody issues, or property held in trusts. Similarly, a straightforward contract review can evolve into a multi-week negotiation if clauses are contested, stakeholders are scattered, or the commercial implications are particularly sensitive. Lawyers are not just billing for documents or court appearances; they are charging for the intellectual labor of navigating ambiguity, risk, and strategic decision-making.

Geographical location is another influential element. Legal practitioners based in Nairobi or other urban centers generally charge more than their rural counterparts — not necessarily due to higher skill, but due to operating costs, market positioning, and client expectations. Urban clients often demand more responsive service, stricter confidentiality, and faster turnaround, which translates into premium fees. Moreover, lawyers in commercial districts cater to business clients who typically have more complex needs and deeper pockets.

There’s also the issue of urgency. A lawyer who has to drop everything to draft a last-minute injunction or appear in court on short notice is likely to charge more than for work that is planned and paced. Time sensitivity not only disrupts a lawyer’s schedule but also increases the risk of error and reputational cost — something they’ll factor into their pricing.

Ultimately, legal fees reflect a balance between risk, responsibility, and required attention. Clients who understand this calculus — and lawyers who communicate it transparently — are far more likely to form sustainable, trust-based working relationships.

The Cost of Legal Consultation in Kenya

Consultation fees are among the most misunderstood elements of legal billing. Many clients assume that walking into a lawyer’s office for advice — even for half an hour — should be free or at least negligible. While some lawyers do offer initial consultations at no cost, especially for pro bono cases or long-term clients, most will charge a fee for their time, as they rightly should.

Consultations are not informal chats. They are opportunities for the lawyer to diagnose a legal problem, identify potential risks, and provide a preliminary strategy. This requires not only legal training but also real-time application of case law, statutory interpretation, and ethical considerations. Charging for consultations is therefore a recognition of the immediate value that the client is receiving — not merely a down payment for future work.

In Nairobi and other urban centers, consultation fees typically range from KES 3,000 to KES 15,000, depending on the lawyer’s seniority, the complexity of the issue, and the expected length of the meeting. Some lawyers offer discounted or capped rates for first-time clients, while others may waive the consultation fee if the client proceeds to retain them for full representation. It is always advisable for clients to ask about consultation charges in advance — a question any professional lawyer should answer without hesitation.

Importantly, clients should view consultations not just as legal spending, but as legal investing. A well-spent 30 minutes could save hundreds of thousands down the road, especially if it helps avoid a lawsuit, clarifies a contract, or resolves a dispute early. For law firms, using Wakili CRM to schedule, document, and bill consultations ensures consistency, reduces administrative back-and-forth, and builds client trust from the first interaction.

Retainer Models: How Law Firms Structure Ongoing Legal Services

Retainers are the cornerstone of long-term legal relationships, especially in the corporate and NGO space. Rather than paying for each service on an ad-hoc basis, a client enters into a retainer agreement with a lawyer or firm, paying a fixed fee over a set period — typically monthly, quarterly, or annually — in exchange for ongoing legal services.

What makes retainers particularly powerful is that they offer predictability on both sides. The client benefits from guaranteed access to legal advice, often at a reduced cost compared to piecemeal billing, while the lawyer enjoys a stable cash flow and a deeper understanding of the client’s evolving legal needs. This model also allows the lawyer to proactively monitor risk and compliance, rather than merely reacting to crises — a shift that reflects best practices in modern legal consultancy.

However, not all retainers are created equal. The scope of services must be clearly defined to avoid confusion or disputes. A general retainer might cover routine advisory, basic contract reviews, and legal opinions, but exclude court representation, regulatory filings, or urgent matters. Specific retainers, on the other hand, are limited to a particular area — such as employment law or real estate transactions — and may involve specialized timelines or deliverables. In either case, it is critical that the expectations, deliverables, and escalation protocols are agreed upon in writing.

Fee structures under retainers vary widely. A small SME might pay KES 50,000 per month for basic support, while a large multinational with regional operations might commit upwards of KES 300,000 per month for comprehensive legal services. Some retainers include caps on billable hours or tiered fees based on complexity. Others may include performance bonuses or penalties tied to KPIs.

Wakili CRM is a game-changer for firms that manage multiple retainers. Its built-in tools allow lawyers to monitor service levels, track hours within scope, flag overages, and schedule performance reviews. This not only ensures that the client feels supported, but also protects the firm from scope creep and billing misunderstandings.

Can You Negotiate Legal Fees in Kenya?

Contrary to popular belief, legal fees in Kenya are not set in stone. While the Remuneration Order provides a legal framework, it also recognizes the principle of “agreement between advocate and client.” In simpler terms, negotiation is entirely lawful — and in many cases, expected.

However, the art of negotiating legal fees requires tact, timing, and an understanding of what’s fair. Clients should never treat legal services like bargaining at a market stall. Approaching the conversation with respect and transparency goes a long way. It’s perfectly acceptable to ask a lawyer, “Is there room for flexibility based on the complexity of my matter?” or “Do you offer packages for long-term clients?” Many lawyers, especially in boutique practices or regional towns, are willing to tailor their pricing based on genuine financial constraints or compelling social causes.

That said, there are boundaries. Lawyers are discouraged — and sometimes penalized — for undercharging, especially if it undermines the dignity of the profession or creates unhealthy competition. Equally, persistent haggling without understanding the value being offered can lead to strained relations, rushed work, or in worst cases, dropped clients.

Where a fee adjustment is agreed upon, it is imperative to document it in writing. This protects both the lawyer and the client, ensuring that expectations are aligned and that disputes can be avoided later. Wakili CRM facilitates this by allowing custom fee agreements to be stored, referenced, and modified transparently, with version history and automated reminders.

In the end, negotiating legal fees is not about paying less — it’s about paying fairly, with clarity and mutual respect. When done right, it builds trust, loyalty, and a healthier legal ecosystem for all.

Legal Aid, Pro Bono, and Low-Cost Legal Services

While legal services are traditionally associated with premium pricing, access to justice must remain a constitutional and moral imperative. Kenya, like many countries, grapples with the contradiction between a population that increasingly needs legal support and a justice system that many simply can’t afford. Fortunately, legal aid, pro bono work, and subsidized services offer crucial bridges — but only if people know where to find them and how they operate.

The Legal Aid Act, 2016 formalized the framework for providing state-sponsored legal services to indigent persons. Under this law, individuals who cannot afford a lawyer — especially in criminal matters where liberty is at stake — are entitled to state-funded legal representation. However, the system remains under-resourced, and many legal aid centers are overwhelmed by demand, particularly in rural and marginalized communities.

Beyond government initiatives, several non-governmental organizations, including FIDA Kenya, Kituo cha Sheria, and ICJ Kenya, offer legal clinics, mobile outreach programs, and case representation for vulnerable groups. Their work is especially vital in areas like gender-based violence, land rights, and child protection — where systemic injustice often goes unchallenged due to cost barriers.

Pro bono work by private law firms and individual advocates also forms an important part of the ecosystem. While not mandated, the Law Society of Kenya encourages its members to dedicate a portion of their time to free legal service, especially for public interest cases. This commitment to community service, however, requires balance — pro bono work must not be so overextended that it dilutes quality or jeopardizes a firm’s sustainability.

At a more accessible middle ground, some lawyers offer low-bono services — charging minimal, fixed fees for basic legal needs such as affidavits, statutory declarations, and rent dispute resolutions. These models ensure that clients pay something (which often improves engagement), while still receiving value-based services without financial strain.

Wakili CRM is increasingly being adopted by NGOs and pro bono networks to track outreach, measure impact, and manage beneficiaries’ data securely. It ensures that even free or subsidized legal work is documented, organized, and measurable — which enhances funding transparency and operational efficiency.

Transparency and Ethics in Legal Billing

Legal billing is more than a technical process — it is an ethical contract. The moment a lawyer sets a fee, they are implicitly making a promise: that the client’s money will be exchanged for a certain quality and quantity of legal service. If this exchange is misrepresented, delayed, or concealed, it becomes an ethical breach — one that can erode public trust in the entire profession.

One of the most common complaints brought before the Law Society of Kenya’s disciplinary tribunal involves ambiguous or inflated bills. Some clients report being charged for work they never requested, time that was never logged, or expenses that were never explained. While these incidents represent a minority of practitioners, they significantly tarnish the perception of legal integrity.

Transparency begins with communication. Lawyers have an ethical duty to explain their fee structure before engagement, including what the charges cover, how often billing will occur, and what costs are considered disbursements. They should also indicate what services are outside scope — such as appeals or third-party expert fees — to avoid surprise invoices later on.

Documentation is equally crucial. Lawyers must issue itemized bills that break down fees and expenses in clear, understandable language. The more opaque the invoice, the more likely it is to invite suspicion — and, ultimately, conflict.

Double billing, “padding” hours, or billing for work done by interns without disclosure are all violations of professional conduct. Such unethical practices may lead to disciplinary action, fines, or even suspension from the LSK register. On the other side, clients who consistently delay payments, avoid contracts, or breach fee agreements also damage the lawyer-client relationship — and by extension, justice itself.

Tools like Wakili CRM are reshaping this dynamic by making billing transparent, automated, and auditable. With features like time tracking, pre-agreed pricing templates, automated invoices, and activity logs, the system creates a digital paper trail that protects both parties. Ethical billing, after all, is not just good practice — it is professional hygiene.

Sample Legal Fee Estimates in Kenya

While legal services aren’t homogenous enough to have fixed prices, having a ballpark understanding of common fee ranges can help both lawyers and clients ground their expectations in reality. These estimates are not absolute — they can change with context, complexity, and lawyer experience — but they offer a snapshot of the prevailing market dynamics.

For a simple land sale transaction, legal fees often range between 1% and 2% of the property’s value, in line with the Advocates Remuneration Order. For example, a KES 5 million plot in Nairobi might attract legal fees of KES 50,000 to 100,000. In cases involving complex title histories, family trusts, or disputed boundaries, these fees can rise significantly due to increased legal risk and document scrutiny.

In family law, a non-contested divorce could cost between KES 70,000 and KES 120,000, covering the entire process from petition to decree nisi. If the divorce becomes contested — particularly around custody or property — the legal fees can climb beyond KES 250,000, especially if hearings are prolonged. Maintenance and alimony disputes, though often part of divorce proceedings, may attract separate billing depending on whether they proceed to litigation.

Criminal defense services are harder to generalize. For petty offenses and bail hearings, legal fees might range from KES 15,000 to KES 50,000. However, representation in more serious charges such as robbery with violence or fraud can demand legal fees north of KES 300,000, often billed in phases across investigation, pre-trial, trial, and appeal.

Corporate clients seeking company registration, IP protection, or contract drafting can expect legal fees to range from KES 15,000 for basic services to several hundred thousand shillings for more complex or custom agreements — especially where negotiations or cross-border considerations are involved.

These figures should be used as reference points, not benchmarks. Every client has the right to request a detailed quotation, ask for scope clarification, and compare different providers — but always with the awareness that cheaper isn’t always better. Legal work is fundamentally about protecting your interests — and those protections must be built on professional diligence, not price shortcuts.

Billing Innovations: How Wakili CRM Modernizes Legal Fee Management

In an era where client expectations are shaped by digital banking, transparent fintech platforms, and real-time tracking apps, law firms can no longer rely on handwritten ledgers, delayed invoicing, or verbal billing agreements. This is where Wakili CRM steps in — offering a digital, intelligent, and ethical approach to managing legal fees across the full client lifecycle.

At its core, Wakili CRM allows law firms to automate time tracking, meaning that every minute spent on a case — whether drafting, meeting, or researching — is logged and tagged to a matter. This reduces ambiguity and eliminates the risk of forgotten or disputed charges. Clients, in turn, receive bills they can understand and verify.

The system also enables custom billing profiles, where lawyers can set different rates for consultation, litigation, document review, and retainer work. These profiles can be saved and replicated across clients, bringing consistency and professionalism to billing. For law firms managing large caseloads or multiple departments, this segmentation ensures that billing remains accurate across varied legal tasks.

More impressively, Wakili CRM supports automated invoicing, complete with branding, itemization, and built-in tax calculations. Firms can generate invoices in seconds, set due dates, and even schedule automated follow-ups for unpaid bills — freeing up lawyers to focus on legal work instead of chasing payments.

For firms working on retainer, the system tracks contract terms, alerts for renewal dates, and highlights overuse of services outside agreed scope. This ensures clients receive value without abusing access, while lawyers maintain profitability and workload balance.

By digitizing, documenting, and democratizing legal billing, Wakili CRM transforms one of the most contentious aspects of law into a pillar of client satisfaction and a competitive differentiator for forward-thinking firms.

Comparing Legal Fees in Kenya with Global Trends

Legal billing is not just a local matter; it’s part of a global conversation about fairness, access, and professional value. Kenya’s legal fee structures — while influenced by its socio-economic realities — are increasingly being shaped by global trends in transparency, digitalization, and client empowerment.

Compared to legal markets in countries like the United States or the United Kingdom, Kenya’s lawyer fees are relatively modest. In major U.S. cities, for example, senior lawyers can bill upwards of USD 300–700 per hour. In the UK, solicitors and barristers working on corporate cases can bill several thousand pounds per engagement. By contrast, even the top-tier firms in Nairobi rarely exceed KES 25,000–30,000 per hour, and many operate far below this threshold.

However, while fees may be lower in nominal terms, the proportional burden on clients can be higher in Kenya. A legal fee of KES 100,000, for instance, may represent a month’s income or more for an average Kenyan client — making affordability a central concern in legal engagement. This makes the push toward fee predictability, ethical billing, and digital transparency even more urgent.

Globally, law firms are embracing value-based pricing — shifting from time tracking to outcome-focused billing. In Kenya, this is still an emerging idea, but one that may gain traction, especially among commercial firms handling contract negotiations, risk audits, or compliance advisory. As clients become more informed and technology becomes more embedded, the Kenyan legal market will likely follow this global shift toward clarity, customization, and client-centric billing.

Client Tips: Getting Value from Your Legal Spend

Hiring a lawyer is an investment, and like any investment, clients deserve to see results — not just in court outcomes, but in service quality, communication, and professional conduct. Getting value from legal spend isn’t only about finding the cheapest option; it’s about ensuring that every shilling is working toward the protection of your interests.

The first and most important step is engagement clarity. Before signing anything, clients should request a written fee agreement that spells out the scope of work, billing method, estimated total cost, and timelines. This is not a sign of mistrust — it’s a standard professional expectation. Good lawyers appreciate clients who ask smart, structured questions about pricing.

Secondly, clients should assess responsiveness and transparency during consultations. A lawyer who avoids talking about money, dodges questions about deliverables, or gives vague estimates may not be the best fit. On the other hand, a lawyer who explains the legal process, cost drivers, and expected risks upfront is far more likely to offer real value, even if their fees are higher.

Clients should also keep documentation organized. Save your invoices, retainer agreements, and correspondence. Tools like Wakili CRM make this easier, especially when firms provide client portals or case status updates. If a dispute arises, having a clear record of expectations and billing helps protect your rights.

Finally, avoid the temptation to push lawyers for extreme discounts or unpaid favors. Legal services carry intellectual, ethical, and reputational weight. By respecting the value of the service, clients are more likely to receive high-quality attention — and to build a relationship that lasts beyond a single case.

Conclusion: The Future of Legal Billing in Kenya is Transparent, Tech-Driven, and Client-Focused

Legal billing in Kenya is undergoing a quiet revolution. Once cloaked in opacity and constrained by tradition, the practice is evolving into a more transparent, regulated, and client-centered experience. This transformation is being driven by shifting client expectations, increased legal awareness, economic diversification — and crucially, by technology.

At the heart of this evolution stands a new generation of lawyers and law firms who understand that legal fees are not just about income — they are about trust. And trust is built on clear communication, ethical conduct, and the ability to explain the value of services provided. Clients, in turn, are becoming more discerning, more informed, and more willing to invest in lawyers who offer clarity, consistency, and confidence.

Wakili CRM is not just part of this transition — it is enabling it. By offering tools that streamline billing, track time, document retainers, and automate invoices, Wakili CRM empowers law firms to operate like modern service businesses. It replaces guesswork with data, opacity with transparency, and friction with flow.

In a legal market where the stakes are personal and the margins for error slim, clarity around cost is no longer optional — it’s essential. The future belongs to law firms that embrace pricing not as a taboo, but as a touchpoint of client engagement and professional excellence.

Frequently Asked Questions (FAQs)

1. What is the average consultation fee for a lawyer in Kenya?
Consultation fees typically range between KES 3,000 and KES 15,000, depending on the lawyer’s seniority, location, and the complexity of the issue.

2. Can I negotiate legal fees with my lawyer?
Yes, legal fees in Kenya can be negotiated, as long as the agreement is fair and documented in writing. Clients should approach the conversation respectfully and seek clarity on scope.

3. Are there lawyers who work for free in Kenya?
Yes, legal aid organizations, NGOs, and some law firms offer pro bono services for individuals who meet certain criteria, particularly in criminal, family, and public interest cases.

4. What happens if I can’t pay my lawyer on time?
Most lawyers are open to structured payment plans if discussed in advance. However, failure to pay without communication may lead to withdrawal of representation or legal action.

5. How does Wakili CRM help with billing transparency?
Wakili CRM offers tools for time tracking, automated invoicing, retainer management, and document storage — all designed to improve clarity, accuracy, and accountability in legal billing.